For example, how are engineers treated / compensated relative to community managers or moderators?
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@sarahjeong The hypocrisy that blows my mind is that people who believe in good products should really care about their community -
IN SOCIAL MEDIA COMPANIES, THE COMMUNITY **IS** THE PRODUCT
@knowtheory -
It's absolutely senseless! It is a failure of empathy AND of the market.
@knowtheory -
@sarahjeong@knowtheory game studios are the 1 i'm most familiar with. you want players to love you & product! but most treat 'em like junk -
@sarahjeong@knowtheory a genuine hope & belief that if you drive away all your customers, more will come *poof* like magic - 1 réponse de plus
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@sarahjeong oh I have a million. I will try to chime in later. -
@anildash i think we'll be chatting for a while! i'm okay with my timeline being preoccupied with CM chat for the next 6 hrs or so -
@sarahjeong yeah but I have to sleep! -
@anildash stop being so lame, dad -
@anildash but no, we'll be back on this topic. i'm fresh off the heels of a very productive conference, and i intend to raise hell -
@sarahjeong short version, the early social web was less abusive sometimes because women were in power & had equity/fair pay. -
@anildash WELL LET'S TALK, ANIL -
@sarahjeong but any history of the social web that omits@delbius and@jessamyn and@hchamp and so many women at LiveJournal is incomplete. - 5 réponses de plus
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@sarahjeong I appreciate this cuz a lot of debates about e.g. comments sections boil down to "well they're fine if you just moderate them" - 1 réponse de plus
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@sarahjeong My story is about putting community tools in place and essentially waiting for a community to happen. Of course, this failed. -
@sarahjeong Resources were allocated towards moar features and none put towards community apart from writing guidelines. -
@sarahjeong Saddest part is that we won't do a post-mortem so the org won't learn anything from that.
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