Lots of (rightful) complaints about Facebook "community standards." No one seems happy with Twitter abuse reports either.
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Most common gripe I hear is that reports are processed very very slowly. Definitely a huge issue, but that's not the hard problem
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Definitely important to point out that any automated system will be abused against the most vulnerable.
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Assume that both good people and shitty people are pushing that abuse button.
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Something I'd like to see is resolved reports tagged with an ID # corresponding to whoever resolved it.
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So patterns of shitty resolutions (like breastfeeding photos getting taken down, same sex kissing taken down) are publicly identifiable
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I'm tweeting & retweeting because this is something I don't have a settled opinion on (lol a very rare occurrence). It's a hard problem.
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Social media are private platforms but they increasingly serve the function of public fora.
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You want to keep speech relatively unfettered, but abuse of women, racial minorities, sexual minorities, and other vulnerable groups = real.
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There's an urge to create systems to protect "civil rights" in these spaces, but those systems have so far been utterly godawful.
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I don't know where things should go from here, but it would be nice to hear what other people think they want.
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Another thing that I think is terrible is that sometimes the spam block works better than the regular block. Have they fixed this?
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Like occasionally the regular block can be buggy and won't actually block things. I replicated this issue once, anyone else experience it?
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The regular block / spam block issue drives me nuts because the idea that spam gets treated more seriously than harassment is just

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Women have seen enough "you're a disgusting whore" @-replies to know harassment is as predictable as a Viagra-hawking email.
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@sarahjeong I worry about any system as effective at shutting down, say, FemFreq as it is abusers. Reporting mechs have that property. -
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@xor yep, there's interests to be balanced here, but no one is happy with the system as-is.
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@noahmccormack
@sarahjeong Are we sure there are more people who want "good" things than bad? Does, say, HN reflect a majority of its base? -
@xor @noahmccormack yeah, but would we rather have Facebook decide? Every option is bad, it's about picking the least bad - 1 réponse de plus
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