@TeamYouTube My company has been trying unsuccessfully for the last 2 weeks to change our custom URL since we went through a rebranding. Can I tweet you more information to see if you can assist?
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Replying to @sarahfriedland
Hi Sarah, have you tried these steps to claim a new custom URL in your advanced account settings: https://goo.gl/ruFcXC ? Also, are you able to share the channel URL with us? Thanks!
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Replying to @TeamYouTube
I’ve emailed creator-support but have not heard back. We do not have the ability to edit this in our account settings (doesn’t show)
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Replying to @sarahfriedland
Thanks for reaching out. We've sent you a DM.
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Replying to @TeamYouTube
Yep, I’ve responded. Waiting for your response back now. <3
6:07 PM - 24 Oct 2018
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