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The secret to successful customer acquisition is realizing that you don't acquire customers -- they acquire you.
We think our Yosemite v1.0 looks pretty good @YosemiteNPS #California pic.twitter.com/TU4dFSzot1
Outpace your worry with action
I want customer service so good that it’s marketing. I want marketing so good that it’s customer service. - @smccorckle
BOOK GIVEAWAY: Elements of User Onboarding by Samuel Hulick. https://ryanbattles.com/wp/giveaways/user-onboarding/ … #growthhacking pic.twitter.com/muZZoW9mhE
Is anybody else having a problem with Chrome where pages with ads will make their entire tab freeze up?
Unusually and exceedingly peculiar and altogether quite impossible to describe...
Just found another 3+ ways of putting it in draft form. Something tells me this is a blog post I've been sitting on.
Another from Jul: "What we make is only as important as what's made with what we make"
Also from July: "What if instead of designing products we design production?"
I left myself this note back in Jul: "not product designers, but co-creators of our users' accomplishments" Resonate with anyone or just me?
I'm currently pondering the difference between building an audience & a community. I bet @mijustin would have some good thoughts on that.
Pro tip: I *love* fielding general onboarding questions. You can email me for advice and I will send back a reply and everything
Quick twitter poll: When someone converts to paying customer, what's the first screen they see? And is it 3rd party or baked into your app?
.@andrewsharp's #hotsportstakes are the "Nathan for You" of sports journalism.
I'm constantly like "the Visa that ends in 4 -- I think that's my business one. You know what? I better check to be sure" I hate standing up
Day 1,927 of wishing Amazon would let me give my stored credit cards nicknames -- "business", "personal debit", "wife's", etc.
I'm good at internet
[slams fists through newly re-modeled coffee table] WHAT IF PINOCCHIO SAID "MY NOSE WILL GROW NOW" & IT DIDNT GROW THATS STILL A LIE
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