Hey there. Just to confirm, have you tried the steps mentioned in this Help Center article: https://goo.gl/mDKShS ? Keep us posted.
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Replying to @samsingstweet
Thanks for sharing the screenshots. Could you try clearing the cache and cookies to see if that helps. Also, does this happen across browsers? Keep us posted.
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Replying to @TeamYouTube
Thanks, it worked on chrome
2:28 PM - 25 Nov 2018
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