#CustServ #CustSvc #CS #CustExp #CX #CustSat #UX #SCh #Logistics #Operations #DifferentThinking... via @salesforce http://blogs.salesforce.com/uk/2014/09/3-ways-to-drive-down-customer-service-costs.html?d=70130000000i0Zo&app_data=%7B%22pi%22%3A%2236130_1414487157_582922210%22%2C%22pt%22%3A%22twitter%22%7D …
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