Hey @salesforce after my 2nd email I finally got an unhelpful reply from "EMEA Customer Service" - actually need human help! #poorservice
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@salesforce now told I've missed notice time (by a few days!) and will be charged the full 12 months. Hoping for a fair resolution. 2/2 -
@bowlinshoes Want to DM me your email so I can further look into this?
End of conversation
New conversation -
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@salesforce thanks for the quick response. Have tried to cancel my account (ref:_00D0062._50030SaX6Z) but requests ignored. 1/2Thanks. Twitter will use this to make your timeline better. UndoUndo
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