@BeLev Waned to follow up and see how's the social customer service coming along.
@BeLev What tools are you currently using? You can use MarketingCloud to automatically create cases in Service Cloud.
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@salesforce@SeanBHawkins we're using Hootsuite, RedPoint and Service Cloud -
@BeLev Use what you curently have.....@salesforce! It's what we use as well.
End of conversation
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