@salesforce will be taking 201 certification in a few weeks time. Nervous yet excited.
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@instantmaki You can do it!!! :) - 1 more reply
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Stop met ontwijken van klanten: Live People Provide the Best Customer Service http://bddy.me/15u1ZzS (via
@salesforce)Thanks. Twitter will use this to make your timeline better. UndoUndo
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@salesforce@BSDalton#CustServ rite in truth & reality - howvr in real world hard 2 4cast demand of cust serv calls & staffing accordingly -
@atharafzal thx! it is possible to forecast and staff. the goals and targets just need adjusting. utilization ie is very different
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@salesforce thanks!Thanks. Twitter will use this to make your timeline better. UndoUndo
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