Apparently Tier 2 @salesforce Support doesn't know what that AccountShare table is. Seriously.
@SFDCMatt Hi matt, it looks like they have been trying to call you to discuss the case. Do you have a better number they can reach you?
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@salesforce I don't understand why they can't address this through email. I spend 6-7 hours a day on the phone. Email is better. -
@SFDCMatt@salesforce support calls you so there is no paper trail of their lack of product knowledge. Not being snarly; it's true. - 5 more replies
New conversation -
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@salesforce@sfdcmatt I had to explain how Workflow Rules work to a Premier Tier 2 Rep today after escalating the case.#IknowyourpainThanks. Twitter will use this to make your timeline better. UndoUndo
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