@salesforce responding a day after a request is a lifetime in this instant feedback reality
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@DigitekOmer Agreed! What do you think is a reasonable time frame?
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@salesforce .@support doesn't answer any inquiries. -
@normarcher Hi Norm, do you currently have a support case I can look into? - 2 more replies
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Of course RT“
@salesforce: 83% of Twitter and 71% of FB users expect a customer service response within a day http://bddy.me/13VCJ5z ”Thanks. Twitter will use this to make your timeline better. UndoUndo
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@salesforce With all of the choices out there, companies must learn from this data. If you're slow to react, you will lose customers.Thanks. Twitter will use this to make your timeline better. UndoUndo
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