83% Of Twitter Users Expect A Same-Day Customer Service Response http://blogs.salesforce.com/company/2013/07/the-social-customer.html … via @salesforce #socialcare
@WineNight Do you think same day #custserv response is a reasonable expectation?
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@salesforce a couple of hours answer could be a reasonable#CustServ via social media -
@WineNight It should be interesting to learn what our community expects. :)
End of conversation
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