@DaweiChina I'm so sorry about this confusion. Im escalating the case to management. I'll have a rep reach out shortly
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Replying to @salesforce
@salesforce I received an email that a case was replied on - case 09408072 - but now that case is missing as well?? I dont understand?!1 reply 0 retweets 0 likes -
Replying to @davidvdmeer
@DaweiChina I see this case as active, and it is currently being worked on. Can u DM me with a phone number so the rep can reach out to you?1 reply 0 retweets 0 likes -
Replying to @salesforce
@salesforce I am still unable to see that case or the updates on it from my profile! I only get an error! I have sent you a DM! Thanks1 reply 0 retweets 0 likes
Replying to @davidvdmeer
@DaweiChina thanks for the DM. The info of your account is conflicting and the reason of the delay. Our fault. We will followup shortly.
2:18 PM - 28 Jun 2013
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