Why is @Salesforce support so terrible this week? Need to escalate 2 cases, when I did I received a ton of Out Of Offices from /stream.com
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@salesforce why is there so much inconsistency with support? -
@RogerMitchell Do you have a support ticket open currently that I can look into? - 1 more reply
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@salesforce yesterday, no. Today, yes: why did I receive 5 calls starting at 5:50am ET about a single case?pic.twitter.com/TdKqkVo62b
Thanks. Twitter will use this to make your timeline better. UndoUndo
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@salesforce support agent said "I'm in India, operate with Euro timezone". I work with 2 agents from India, one calls with US based number,Thanks. Twitter will use this to make your timeline better. UndoUndo
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@salesforce other using an India-based number. One knows I'm US/ET, other thinks European. Both tickets for orgs with US/ET as default.Thanks. Twitter will use this to make your timeline better. UndoUndo
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