My favorite part of Salesforce Support is the 1+ week lag between responses. They leave you wondering if your ticket is still even in queue.
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Replying to @WildCuddler
@WildCuddler Do you currently have a ticket open that I can look into?1 reply 0 retweets 0 likes -
Replying to @salesforce
@salesforce Sure #08929716. Also, the email notification updates for tickets don't always send.2 replies 0 retweets 0 likes -
Replying to @WildCuddler
@WildCuddler It looks like they have reached out to you regarding your case. Let me know if you need further help.1 reply 0 retweets 0 likes -
Replying to @salesforce
@salesforce Thanks. Unfortunately this delay and poor quality of response seems to be standard from your support team.1 reply 0 retweets 0 likes
Replying to @WildCuddler
@WildCuddler I am really sorry about this. If you ever have this happen again when logging a case, please let me know so I can escalate it
2:46 PM - 1 Apr 2013
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