My friend asked me "Are there tools to identify those after sales, satisfaction %?" #DigitalNow #CRM
@ganeshjacharya thanks for the mention! And yes, we can certainly help with that.
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@salesforce is there a way to measure satisfaction? Though it sounds a bit too much to expect :)#DigitalNow -
@ganeshjacharya@salesforce got it, going through it. "How to measure and increase customer loyalty" http://www.salesforce.com/thecloudcrowd/common/downloads/How-to-measure-customer-loyalty.pdf …#DigitalNow - 2 more replies
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