@salesforce @callcentrehelp Most important - be real. Come across as a real human being. Being efficient is not always most effective
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@T_Millen that's a great point Tom, it's so easy for brands to be more human than ever before with the rise of social media. - 1 more reply
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@salesforce thanks for tweeting our story :)Thanks. Twitter will use this to make your timeline better. UndoUndo
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