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    1. Simon Whight‏ @SimonWhightSFDC 5 Dec 2012
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      Hi @salesforce ! Just curious, what software do you use to do those lovely screen cap videos for presentations?

      1 reply 0 retweets 0 likes
      Salesforce‏Verified account @salesforce 5 Dec 2012
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      Replying to @SimonWhightSFDC

      @SimonWhight I'm not sure I understand the question. Can you provide a link with the example. Thanks!

      9:41 AM - 5 Dec 2012
      8 replies 0 retweets 0 likes
        1. New conversation
        2. Simon Whight‏ @SimonWhightSFDC 6 Dec 2012
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          Replying to @salesforce

          @salesforce Actually ignore me, completely revamping my idea and approach!

          1 reply 0 retweets 2 likes
        3. Salesforce‏Verified account @salesforce 6 Dec 2012
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          Replying to @SimonWhightSFDC

          @SimonWhight consider yourself ignored! In the nicest possible way :)

          1 reply 0 retweets 0 likes
        4. 2 more replies
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        2. Simon Whight‏ @SimonWhightSFDC 6 Dec 2012
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          Replying to @salesforce

          @salesforce It is when you do your youtube videos and you can capture someone using the system. Great for walkthroughs. More urgent Q though

          1 reply 0 retweets 0 likes
        3. Salesforce‏Verified account @salesforce 6 Dec 2012
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          Replying to @SimonWhightSFDC

          @SimonWhight in answer to your video question, I know we have used Camtasia for this - might be worth a look.

          0 replies 0 retweets 0 likes
        4. End of conversation
        1. Simon Whight‏ @SimonWhightSFDC 6 Dec 2012
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          Replying to @salesforce

          @salesforce Trying to get to grips with Roles and Account Teams. I'm thinking Roles to show org structure, Account Teams for team structure?

          0 replies 0 retweets 0 likes
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        1. Simon Whight‏ @SimonWhightSFDC 6 Dec 2012
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          Replying to @salesforce

          @salesforce i.e. a Manager looks after a "North" team and will want to report on them. Set role as Manager, set account team as his Users.

          0 replies 0 retweets 0 likes
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        1. Simon Whight‏ @SimonWhightSFDC 6 Dec 2012
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          Replying to @salesforce

          @salesforce this is rather than set up each team structure in Roles? Have I got that right?

          0 replies 0 retweets 0 likes
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        1. Simon Whight‏ @SimonWhightSFDC 6 Dec 2012
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          Replying to @salesforce

          @salesforce Also is there an easy way of managing Account teams or is it a case of going into that Users screen each time?

          0 replies 0 retweets 0 likes
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        1. Simon Whight‏ @SimonWhightSFDC 6 Dec 2012
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          Replying to @salesforce

          @salesforce Basically I'm unsure how to make it so a manager can report on "My Team".

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        1. Simon Whight‏ @SimonWhightSFDC 6 Dec 2012
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          Replying to @salesforce

          @salesforce Not sure if territories is my key here...

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