How a Single Moment Can Change the Customer Service Experience http://bit.ly/QDlk83 #custserv
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Replying to @salesforce
@salesforce of course listening to the customers problem and giving them the correct solution is great too and missed by many inc yourselves1 reply 0 retweets 0 likes -
Replying to @david_navigator
@david_navigator Sorry to hear that has been your experience David. Do you have any feedback for us specifically?4 replies 0 retweets 0 likes -
Replying to @salesforce
@salesforce needless to say my experience has not been good & my opinion is, SF don't care about customer service just about customer money2 replies 0 retweets 0 likes -
Replying to @david_navigator
@david_navigator Are your questions answered for now?1 reply 0 retweets 0 likes -
Replying to @salesforce
@salesforce no, the one I raised with my account manager re: SF stopping Adwords support has still not been answered.1 reply 0 retweets 0 likes -
Replying to @david_navigator
@david_navigator I'm glad I asked. Here is an FAQ in regards to us retiring Salesforce for Google Adwords. http://bit.ly/QjF8Ag1 reply 0 retweets 0 likes -
Replying to @salesforce
@salesforce Thanks, that's exactly what I've been asking for since Feb. Original link I got gave a 404. Maybe the issue is with SF UK not SF1 reply 0 retweets 0 likes
@david_navigator Sorry it took so long. I'm going to blame it on Earth's shifting magnetic poles:) Glad things are good now.
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