How a Single Moment Can Change the Customer Service Experience http://bit.ly/QDlk83 #custserv
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Replying to @salesforce
@salesforce of course listening to the customers problem and giving them the correct solution is great too and missed by many inc yourselves1 reply 0 retweets 0 likes -
Replying to @david_navigator
@david_navigator Sorry to hear that has been your experience David. Do you have any feedback for us specifically?4 replies 0 retweets 0 likes -
Replying to @salesforce
@salesforce needless to say my experience has not been good & my opinion is, SF don't care about customer service just about customer money2 replies 0 retweets 0 likes
Replying to @david_navigator
@david_navigator Bummed that's been your experience. It's not the case and next time, we're happy to make it a better interaction.
7:15 AM - 28 Sep 2012
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