How a Single Moment Can Change the Customer Service Experience http://bit.ly/QDlk83 #custserv
@david_navigator Sorry to hear that has been your experience David. Do you have any feedback for us specifically?
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@salesforce needless to say my experience has not been good & my opinion is, SF don't care about customer service just about customer money -
@david_navigator Are your questions answered for now? - 4 more replies
New conversation -
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@salesforce I run a busy tech support desk, so I sent a detailed enquiry, response I got was obvious that the email hadn't been read ...contThanks. Twitter will use this to make your timeline better. UndoUndo
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@salesforce ..... and still contained boilerplate " I understand that you are looking for {paraphrase their issue/request}."Thanks. Twitter will use this to make your timeline better. UndoUndo
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@salesforce also raised an issue with our account manager re SF & Adwords back in Feb - got "I'll come back to you" in Mar, but that's allThanks. Twitter will use this to make your timeline better. UndoUndo
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