Question: Which companies do the best job of using social media for better customer service/support?
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Replying to @JonahLupton
@JonahLupton - Salesforce- I posted an indirect whiney tweet when my search function went down and they replied immediately & fixed it!1 reply 0 retweets 0 likes -
Replying to @NinaPfister
@Nina_Barnes - I've never been a@Salesforce customer but I have heard good things about their customer service, kudos to@benioff2 replies 0 retweets 0 likes
Replying to @JonahLupton
@JonahLupton Thanks Jonah, we really appreciate hearing that! We're here if you have any questions. Have a nice weekend! ^KT
7:57 AM - 13 Jul 2012
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