Siebel was firing on all cylinders in 1999 and had already cornered the CRM market (using that term) after buying Scopus. Which makes the SFDC victory even more remarkable... why cloud that by inaccurately claiming CRM invention? Also happy birthday! 

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I'm super glad to have been part of 11 years of those 20! Its been a long and awesome journey. Cheers to another 20 and more. My first dev org created in March 2008, 11 years ago!
#SalesforceTurns20@trailhead@salesforcepic.twitter.com/YOQpdOhTJ5
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What I Learned at Salesforce
https://medium.com/@Mr.P/7-habits-of-successful-saas-startups-578c9da33e7e …Thanks. Twitter will use this to make your timeline better. UndoUndo
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Congrats and happy birthday
@salesforce!! I am so proud and grateful to be part of our amazing Ohana and blazing trails together!! Here’s to many more years of innovations and applying the best of people & technology for greater impact.pic.twitter.com/slz8qXT5FoThanks. Twitter will use this to make your timeline better. UndoUndo
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What an incredible coincidence, we just happen to have celebrated 20 years ourselves. Here’s to many more years of our wonderful partnership!
#SalesforceOhana#Salesforce#ExtentiaTurns20Thanks. Twitter will use this to make your timeline better. UndoUndo
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Happy B'Day
@Salesforce &@Benioff SirThanks. Twitter will use this to make your timeline better. UndoUndo
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so awesome.
#salesforceturns20#ohanaThanks. Twitter will use this to make your timeline better. UndoUndo
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