Russ A. Hatfield Jr.

@russhatfield

Head & Consumer Care. Ex Aquantive, MSFT, entrepreneur. Opinions my own.

Seattle, WA; Guam; Manila, PH
Joined May 2009

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  1. Pinned Tweet
    Mar 14

    When you start down post-Sale Customer Experience and find it's very different from pre-Sale wine & dine.

  2. Jun 8

    25%(1/4) of news "stories" on mobileweb site is a sponsored ad. Not even targeted or info-as-ad kinda ad.

  3. Jun 8

    +1 video/audio svcs w/ 1.2x, 1.5x etc playback. Drives adoption, engagement. See

  4. Jun 5

    Congrats to and fellow ex-AQNT -- especially glad to hear you're staying on-board for next phase!

  5. May 30
  6. Jun 2

    And had to change with a dial...no buttons!

  7. Jun 2

    Wake Up! Thank you for an insightful, entertaining and awakening discussion!

  8. Jun 1
  9. May 30

    Supreme Court to Lexmark: when you sell something, the buyer then owns it

  10. May 30
  11. May 27
  12. May 24

    Confession: Family Guy before bed every night. Netflix releases viewing trends. Results surprising.

  13. May 24

    "Move fast and break things", AB tests, experiments | Zuckerberg Runs 10,000 Facebook Versions a Day

  14. May 23

    Huge whiteboard fan! I'd be almost dumb/desperate enough to buy now. | Google 4K touchscreen whiteboard now for $5K

  15. May 22

    How much u willing to pay? (no way this'll be free) | Foot lockers win Airbus Fly Your Ideas competition

  16. May 22
  17. May 22
  18. May 22
  19. May 22
  20. May 19

    Visited a Barnes & Noble other day(*gasp*). Absolutely is still something nice about a brick-and-mortar bookstore.

  21. May 19

    Any guesses on when Salesforce builds their own? | Amazon: Salesforce's Best Friend in Cloud

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