Story time, friends.
Earlier this week my closest friend in the world need to go get her name changed on her @verizon account.
This friend had a legal name change after transitioning, and didn't want to do a phone call, so I went with her into a physical store.
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The whole exchange took maybe five minutes, and it was done. The representative on the store couldn't have been nicer about the whole thing, made the change right away, and it was immediately reflected on the account. Hands down the fastest I have ever seen this happen.
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No discussion of transitioning required, either. Just "I have a new name, here's the paperwork, please do the thing." And the guy couldn't have been happier to oblige. It should always be this straightforward and simple. Huge shout out to
@verizon for making it easy.Show this thread
End of conversation
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