"Why wasn't this Galaxy Fold problem caught in testing?" Two things: 1. Samsung has been working on this tech for almost a decade at this point. Someone knew this was an issue, just not the potential scale. 2. It was caught in testing. We are all paying to test this phone.
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And keep in mind, I am the market for this kind of thing. I would LOVE a phone that I can unfold to a larger display when I'm on a train and need to get some work done. That's the dream for someone like me. But I have zero faith in Samsung's ability to pull it off right now.
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