Putting aside this hardware issue, the software is clearly not ready for consumers yet. Samsung barely got its own apps ready to support this UX, I've seen very little evidence to suggest it did much of anything to get other app developers onboard with this design.
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And keep in mind, I am the market for this kind of thing. I would LOVE a phone that I can unfold to a larger display when I'm on a train and need to get some work done. That's the dream for someone like me. But I have zero faith in Samsung's ability to pull it off right now.
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End of conversation
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Considering some failed within 24hrs of unboxing - to send it out as is is quite a Wow.
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