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Work makes many people suffer. Many suffer from lack of work, while others suffer *from* work -- its inability to provide, its effect on their personal lives, their health. We can do something about it! Thread on what we've learned in six years at Bloomberg Beta. ⤵️
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From our first day, we've focused on the future of work -- investing in founders who use technology to make work more humane and more productive. If we learn from communities outside the technology industry, we might not have to choose!
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Before investing in startups, I spent time in many a place... as an exec at a big corporation, a founder, university faculty, a government staffer, head of a non-profit. Every experience gave me a lens, and I now need them all... because so much of what we believed was wrong!
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Let’s start with what's clear: Technology has reinvented our life life (shopping, family, friendships) so much less than it’s changed our daily work -- the thing we do with more of our waking hours than anything.
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Our fund was blind, six years ago, to the technology trend that would most change work: machine intelligence. A year later we were (over my foolish objection) the first venture capital fund to declare a focus on “AI.” (Save, thanks to !)
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We’ve done our homework about work. We read the books and articles by journalists, economists, technologists, and thinkers deep too many to count… and we’ve tried to study the future of work for everyone, not just people sitting at keyboards in San Francisco or New York.
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A commission of American leaders (facilitated by and co-chaired by ) showed us how technology might affect work over the next decades. Turns out the “will the robots take the jobs” tug of war might matter less than we think...
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Working people already dealing with automation -- from accountants automating audits to Walmart managers dealing with the cash recycler to truck drivers watching early self-driving semis roll -- showed us, again, the so-called “future” is now.
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Incarcerated people showed us that natural entrepreneurship lives in the hardest soil. Thanks to , we visited the country’s first vocational high school for entrepreneurship… in Fresno! (Turns out, founders are in all the places.)
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Today's field trip: with founders and friends to the country's first high school for entrepreneurship, in Fresno. There to support student entrepreneurs and learn how students learn to start things! Lessons to come in this thread. ⤵️ Patiño juniors, see you in an hour(ish)...
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Now that we know the issues better, how do we address them? I’m a technology investor, so I put that lens on first. (And we're getting to the punchline here...) ⤵️
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The technology industry is getting tomatoes thrown at it daily -- for reasons that are, in the main, fair. Many want to slow technology, even stop it. That would be foolish -- though we can direct the way it unfolds. The time to do that is now.
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This exact moment ,when people and governments grow afraid of the power of technology companies, also happens to be when we need technology the most. Our elemental challenges, like climate change, and universal human thriving, demand every ounce of our invention.
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Leaders at all levels of the technology industry should be trading talent, ideas, and understandings with our peers in government, culture, the academy, and the communities we claim to serve -- instead of just trading barbs.
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We’re learning to offer a dialogue that puts any one technology startup in the bigger conversation about our society and economy. (By the time startups get IPO-powerful, it’s usually too late… so we need much more of this, faster.)
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If we can connect the technology community more deeply to ideas, leaders, and communities that we profoundly affect with our work, then maybe we can realize the benefits of technology for the next hundred years, in a way that benefits all of us.
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I believe that in connecting technology with leaders and communities in other walks of life, we, in the technology industry, should take responsibility for boring our end of the Chunnel. Others will meet us before we get to the other side. /end (phew)
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P.S. I'll add that the answers, insofar as I feel we have them, are few and far between. I feel I now get the issues much better, but not yet the solutions. One thing we need: much more data. Probably 10,000x less data relevant to the future of work than, say, climate change.
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