Big thanks to for naming me a Top 50 Global Thought Leader on Customer Loyalty! It's an honor to be grouped with such smart people! thinkers360.com/top-50-global- #loyalty #CustomerLoyalty
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Roger Dooley
@rogerdooley
Author of Friction & Brainfluence, keynote speaker, Forbes contributor, #Neuromarketing, podcaster. #FrictionHunter. Better business through behavioral science.
Roger Dooley’s Tweets
Christmas gift from Wordle - 554 3/6
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Having said that, when automation is practical businesses will use it. No turnover, no retraining, works 24/7. If your job can be automated, you are in the wrong job.
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Lots of uninformed folks posting about "Texas is $7.25"
1.) Fast food workers get way more than that, the market sets the wages.
2.) Restaurants of all kinds, retailers, etc. can't hire as many people as they need, even at higher wages.
3.) "Fully automated" McDonalds is false.
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I guess Salt Bae got the exposure he was looking for, but maybe in a different way... He's trending again.
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Salt Bae is trending. Never heard of him until I tried to visit the most beautiful restaurant in #Mykonos recently, only to find it was now a Salt Bae burger joint, and the amazing bougainvillea canopy was gone. Wasn't even open.
What if ChatGPT was annoyed by lazy humans asking it to write their blog posts?
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To Be Understood, Remembered, Say It In Print
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The hits just keep on coming at Wells Fargo...
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#Nonprofits: New Study Reveals Fundraising Risk:
"...a new study shows there’s a risk of lowering donation amounts if you use social proof the wrong way."
bit.ly/3j6Z0fH
via
#nonprofit #NPO
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The latest The Neuromarketing Daily! paper.li/NeuromarketNew Thanks to #leadershipdevelopment #newyearresolution
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Salt Bae is trending. Never heard of him until I tried to visit the most beautiful restaurant in #Mykonos recently, only to find it was now a Salt Bae burger joint, and the amazing bougainvillea canopy was gone. Wasn't even open.
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Finally a two! Wordle 548 2/6
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Here's the resolution you've been waiting for: start a friction log! You'll train your brain to see wasted effort you never saw or just ignored. It works! New at #NewYearResolution #FrictionHunter
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But was it the bots who voted against Musk?😜
Elon Musk polled Twitter on whether he should step down as CEO. Most voters said yes
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Choosing a manager to promote to the next level? You are probably doing it wrong. New at - The Best Way To Decide Who Gets Promoted featuring a surprising piece of wisdom from forbes.com/sites/rogerdoo #LeadershipDevelopment
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Is there a term for words that are identical except for one letter? Whatever they are, I hate them... Wordle 545 5/6
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Want to be authentically charismatic? Vanessa Van Edwards, aka , author of "CUES: Master the Secret Language of Charismatic Communication," explains how. #charisma #bodylanguage rogerdooley.com/vanessa-van-ed via
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'People who try to maximize every decision are miserable,' says while discussing THE POWER OF REGRET rogerdooley.com/dan-pink-regre via
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I was very very sad when I learned the Domino’s pizza tracker is entirely fake (based solely on time since order), but I have to commend whatever engineer suggested doing that instead of spending $200 million building out the infrastructure to support it being real
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GIF
read image description
ALT
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Got any regrets as 2021 comes to a close? Don't try to forget them, says , put them to good use! My article at -
OK, #DiedSuddendly is trending. Who knew there were that many stupid people? "Suddendly" isn't a word, folks. Sorry for whoever actually died, suddendly or otherwise.
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Tom joined on Brainfluence once again and they covered the core concepts within *Tom Peters' Compact Guide to Excellence*. Curious about its contents? Watch this great half-hour interview! #compactguidetoexcellence
^HB
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We're almost halfway through December - it's time to think about change in 2023. has smart advice on New Year's resolutions that might actually stick! New at
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New video episode of Brainfluence - Tom Peters' Compact Guide to Excellence. Great conversation with the amazing , premiering now! youtu.be/a4ZoDUE3JPM #excellence #Management
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Transformation typically involves some level of discomfort, pain, and significant uncertainty. #DigitalTransformation
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I’ve been inspired!
Recently I was in Italy, speaking at a major conference alongside , bestselling author of Friction.The book presents a study of the many and various obstacles – points of friction — that confront us in the business world,…
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Not sure the Chief Twit is setting a great example. Building a community that is welcoming and respectful starts at the top. #communitybuilding
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These #lensa images don't look much like me, but don't be fooled: The #AI Revolution Is Closer Than You Think rgr.cc/3VJPSMB new at
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Big book list via [español]
100 #libros recomendados de #marketing #productividad #psicología #salud #tecnología #transformacióndigital #ventas
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Fun fact: Circuit City saw the sketchy used car business as ripe for disruption, and started CarMax. Pretty much the same thing they did in electronics, but more successful in the long run.
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Not sure why Circuit City is trending, but they were innovators. In Friction, I describe how they made buying electronics easier and less risky - other stores used bait & switch, high pressure sales, and other tactics.
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