Rob Fitzpatrick

@robfitz

I wrote a book about how to talk to customers even when everyone is lying to you

Barcelona, Spain
momtestbook.com
Joined April 2008
42 Photos and videos Photos and videos

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  1. Feb 6

    Good hours

    4 likes
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  2. Jan 29

    What's the term for scaling horizontally, but instead of just growing the customer-base, you're creating multiple small units which each serve a fixed number of customers? Like a franchise, but without the legal/ownership setup that implies.

    3 replies 2 retweets 5 likes
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  3. 24 Nov 2017

    In honour of the launch of The Mom Test online workshop (), I'm doing a custdev Q&A video series. 13 questions answered so far at: -- ask me more!

    1 reply 11 likes
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  4. 9 Nov 2017

    "In this company, one person can only have five families at a time. That’s the rule." Wild business. 800 employees.

    2 retweets 2 likes
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  5. 17 Jul 2017

    Toddler with a pacifier at this cafe just put 5 spoonfuls of sugar into her orange juice. Why'd nobody tell me about this when I was a kid?

    3 replies 1 retweet 4 likes
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  6. 13 Jun 2017

    "Hi I'd like two hundred sugar cubes, held together by egg whites," said the first person to order a meringue.

    6 retweets 26 likes
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  7. Retweeted
    11 Jun 2017

    Apollo 10 had a little known incident in flight as evidenced by this transcript

    27 replies 795 retweets 1,751 likes
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  8. 12 Jun 2017

    Little kid just rocked up to skatepark w/ nothing but a fidget spinner, strode up to the teens & started doing tricks. Right on, little man.

    5 likes
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  9. 15 May 2017

    Unconditionals

    5 likes
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  10. Retweeted
    26 Apr 2017

    I'm hanging up my spurs.

    835 replies 1,437 retweets 5,355 likes
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  11. Retweeted
    20 Apr 2017

    And here we are! Proud moment today! Received my new book The Corporate Startup. Wrote it with and -

    4 replies 13 retweets 28 likes
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  12. Retweeted
    19 Apr 2017

    We just released Intercom on Starting Up, grab a beautiful copy here: More about it here:

    8 replies 35 retweets 135 likes
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  13. Retweeted
    14 Apr 2017

    European B-schools even further behind curve than their US counterparts. B-schools in general just churning out old economy employees.

    Reading YC applications and observing that business schools are doing a criminally poor job of prepping students to start tech companies
    3 retweets 1 like
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  14. 24 Mar 2017

    Drinking in the eve disturbs your sleep. Drinking in the afternoon tires you at work. Drinking in the morning just makes you feel fabulous.

    1 reply 7 retweets 21 likes
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  15. 14 Mar 2017

    Best UX and clearest value prop I've ever seen. "Nothing but great ukulele chord progressions". Love this site.

    1 reply 9 likes
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  16. Retweeted
    13 Mar 2017

    It's our very first nice & neatly podcast! Jon has a chat with about Customer Development Check it out!

    2 retweets 2 likes
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  17. Retweeted
    10 Mar 2017

    Teaching today's class how to talk to customers with ' excellent The Mom Test

    1 reply 1 retweet 8 likes
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  18. Retweeted
    3 Mar 2017

    My 3 p's for . Product. Prioritisation. Profit.

    1 reply 2 retweets 2 likes
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  19. 25 Feb 2017

    One of my biz mistakes was the skype tagline "let's start with the assumption people are amazing", autocropped to "let's start with the ass"

    2 replies 3 retweets 29 likes
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  20. Retweeted
    14 Feb 2017

    My life would be hella easier if everyone read & internalized 's "Mom Test"

    2 retweets 5 likes
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