@TeamYouTube @YouTube @YTCreators I need help!
Everytime I upload my viewers are not getting a notifications out! 25.000 People activated my notifications, but nobody is seeing my videos. Everyone is writing me that they are not getting any messages... please help!
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Replying to @rlbezgefna
Thanks for the screenshot – have your subs checked their notification settings (not just for the subscriber bell, but also for their app and phone)? If so, have them try this troubleshooter: https://yt.be/help/notifications …
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Replying to @TeamYouTube
They did everything but nobody is getting a message. I uploaded a new video and the video is 7/10... normaly i get 1/10... my channel link:https://www.youtube.com/c/bezgefna
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Replying to @rlbezgefna
We'll need to look into this further, send the video URL our way. Also, any chance you have a YouTube Channel URL for one of your subs who didn't get the notification? A specific example would be really helpful to investigate. Let us know!
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Replying to @TeamYouTube
My Video link: https://youtu.be/hwdYCNUq2MY And some people wrote this. On the german language. This is not normal!pic.twitter.com/gdm5oRBZAk
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Replying to @rlbezgefna
Appreciate the additional info and screenshots – if your subs already turned on all notifications for your channel, share with us a screenshot of your subscriber's bell notification list to better investigate.
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