Hey @YouTube I have premium and still getting served ads, should I cancel my premium membership if this is how it is? Or should I get a pro rated discount this month because my ad free service I'm paying for has ads?
-
-
Replying to @rkstarxp
That's odd, are you signed in with the right account? Also, make sure your app is up to date. Let us know if this helps.
1 reply 0 retweets 12 likes -
Replying to @TeamYouTube
Yep and yep no change on MY end, should I send through the time this month it's been ad free so we can work out my discount?
1 reply 0 retweets 2 likes -
Replying to @rkstarxp
We'd recommend getting in touch with our Purchases Support team: https://yt.be/help/hh11 . They will be able to look into this for you. Hope it gets resolved.
1 reply 0 retweets 0 likes
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.