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Conversation

Reading “Working Backwards” as a long-time Googler is a fascinating experience. Really enjoying the observations, and challenging some of my own strongly-held opinions about how orgs should scale & execute.

Working Backwards: Insights, Stories, and Secrets from …

Working Backwards is an insider's breakdown of Amazon's…

2:54 PM · Jul 26, 2022

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“Eliminate communication, don’t encourage it” and “communication across groups is a ‘defect’” are two observations that I’ll be thinking about for a while

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Karthik Hariharan

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Funny as it doesn’t work this way at all today at Amazon. I interviewed a candidate who said it took 10 teams collaborating to ship a feature on Amazon.com. Once you get to a certain scale, system and product ownership ends up forcing collaboration.

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Replying to

fascinating, and totally agree. IMO "communication is a defect" may work to a point; after that point, the org's inability to communicate is the defect (and likely much more of a problem)

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