@rickhasen and @AmericanAir isn't even the most reviled airline! Unfriendly Skies report: http://bit.ly/1zCLQrT @wapo
In which my spat with @AmericanAir makes @WaPo: Why everyone still hates the airline industry, in one tweet http://wapo.st/1AGXiUN
-
-
-
.
@andredelattre@AmericanAir@wapo I like American. i just thought their response was off-putting for people who have to work on planes -
@rickhasen and to be clear: our report points out that they're not the only ones who have some work to do on customer service.
End of conversation
New conversation -
-
-
@rickhasen@AmericanAir@wapo@Goldfarb Once only large people were truly squeezed but now it's universal. Airlines are a miserable#fail.Thanks. Twitter will use this to make your timeline better. UndoUndo
-
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.