Time warner broadband sucks. Big time.
.@TWC_Help I do that every time. Usually that doesn't help but the problem resolves in 1 to 2 hours.
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@rickhasen Have you attempted to bypass the router and directly connect to the modem to see if that persists? ^JS -
@TWC_Help Yes. It didn't help. NOw about 2 hours later it looks like it has started working again. As I said, your service intermittent. -
@rickhasen Is it at random times of the day or is it consistently happening at the same time every day? ^JS -
@TWC_Help Random times. and not every day -
@rickhasen Okay, we can have this escalated to our network engineers for further investigation. Could you please... http://goo.gl/MppZIu -
@TWC_Help i've followed you so temporarily so you can dm me. It is not letting me dm you.@rickhasen
End of conversation
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