Thought I needed lots of patience for jury duty. But now I'm trying to get through to @TWC . On hold for 15 minutes, then disconnected.
@TWC_Help i am calling to possibly cancel my service because of a rate increase you are imposing on me.
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@rickhasen I can ask a local billing supervisor to call you if you could DM your acct# or service address. ^PS -
@TWC_Help I finally got through and resolved my issue. Thanks. -
@rickhasen Great! Let us know if we can be of any service in the future. ^PS
End of conversation
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