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richloup's profile
Rich Loup
Rich Loup
Rich Loup
@richloup

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Rich Loup

@richloup

I offer praise/criticism of Astros, Saints, LSU and sports world. All views/opinions here are mine and mine alone, and they do not reflect views of my employer.

Joined April 2009

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    1. Rich Loup‏ @richloup 4 Nov 2018
      • Report Tweet

      @YouTubeTV WVLA in Baton Rouge (NBC) has an audio flaw in the YouTube TV app and it’s been like this at least the last two Sundays. Music and other audio in NBC programs is muffled or non existent. Can you please check with WVLA on this? This is not a problem on WVLA on antenna.

      1 reply 0 retweets 0 likes
    2. TeamYouTube‏Verified account @TeamYouTube 4 Nov 2018
      • Report Tweet
      Replying to @richloup

      HI, Rich! What devices have you tried and do you have the same problem on all devices? Is it only that network? Do you problems with audio on live, DVR and VOD content? We're here to help!

      1 reply 0 retweets 0 likes
    3. Rich Loup‏ @richloup 4 Nov 2018
      • Report Tweet
      Replying to @TeamYouTube

      I have a Roku TV and two Roku devices on two other TVs. The problem is on all devices. It appears to be only that network on live TV. I’m wondering if maybe it is the feed you guys get from WVLA. The Carrie Underwood song open to SNF has been inaudible, crowd noise is real low.

      1 reply 0 retweets 0 likes
    4. TeamYouTube‏Verified account @TeamYouTube 4 Nov 2018
      • Report Tweet
      Replying to @richloup

      We confirmed with the team that we haven't heard any reports and are unable to replicate this problem. Are you using the same audio system with all these devices? What troubleshooting have you attempted? Let us know!

      1 reply 0 retweets 0 likes
      Rich Loup‏ @richloup 4 Nov 2018
      • Report Tweet
      Replying to @TeamYouTube

      It’s three different Roku devices, one of them being a Roku TV. I’ve restarted the two portable Roku devices and still have the same issue. I really wonder if it’s not the feed from WVLA you guys receive. The WVLA audio is fine on an antenna.

      7:11 PM - 4 Nov 2018
      1 reply 0 retweets 0 likes
        1. TeamYouTube‏Verified account @TeamYouTube 4 Nov 2018
          • Report Tweet
          Replying to @richloup

          We're not seeing any problems with the feed nor are we getting any similar reports for the problem you're having. Do you have any supported device other than the Roku to test? Have you updated your Rokus? We're happy to help!

          0 replies 0 retweets 0 likes
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