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really_bz's profile
Boris
Boris
Boris
@really_bz

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Boris

@really_bz

Used to be bz_moz

Joined May 2011

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    1. Boris‏ @really_bz 5 Aug 2019
      • Report Tweet
      • Report NetzDG Violation

      @waze You are still routing people to completely the wrong street when they put in my address. No other mapping program has a problem with this address, not least because they have ways of reporting map bugs. Of course I keep telling people to stop using your app as a result...

      1 reply 0 retweets 0 likes
    2. waze‏Verified account @waze 5 Aug 2019
      • Report Tweet
      • Report NetzDG Violation
      Replying to @really_bz @bz_moz

      Hi Boris, please contact support here and share your ticket number so that we can take a closer look: https://goo.gle/2Tcyron 

      3 replies 0 retweets 0 likes
    3. Boris‏ @really_bz 5 Aug 2019
      • Report Tweet
      • Report NetzDG Violation
      Replying to @waze

      And https://support.google.com/waze/answer/7101380?hl=en … requires using the Waze app, which I likewise don't plan to install, fwiw.

      1 reply 0 retweets 0 likes
    4. waze‏Verified account @waze 5 Aug 2019
      • Report Tweet
      • Report NetzDG Violation
      Replying to @really_bz @bz_moz

      You can contact our community of map editors here in the forum: https://goo.gle/33fX7kA . You can also try skipping the username field by typing N/A in the contact form.

      1 reply 0 retweets 0 likes
    5. Boris‏ @really_bz 5 Aug 2019
      • Report Tweet
      • Report NetzDG Violation
      Replying to @waze

      OK, I put in N/A for the username and a usable e-mail address. Hoping to get a response...

      1 reply 0 retweets 0 likes
    6. Boris‏ @really_bz 12 Sep 2019
      • Report Tweet
      • Report NetzDG Violation
      Replying to @really_bz @waze

      I never got a reply to my issue report, for what it's worth. And @waze is still routing people to the wrong street when they try to come to my house. Came up again today; I heard the person cursing about all the time they had wasted due to this issue with @waze...

      1 reply 0 retweets 0 likes
    7. waze‏Verified account @waze 12 Sep 2019
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      • Report NetzDG Violation
      Replying to @really_bz @bz_moz

      Hi Boris, please share your support ticket number, and we can escalate. Sorry for the delay!

      1 reply 0 retweets 0 likes
      Boris‏ @really_bz 12 Sep 2019
      • Report Tweet
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      Replying to @waze

      I don't have a support ticket number. The site never gave me one that I can tell.

      11:19 AM - 12 Sep 2019
      1 reply 0 retweets 0 likes
        1. New conversation
        2. waze‏Verified account @waze 12 Sep 2019
          • Report Tweet
          • Report NetzDG Violation
          Replying to @really_bz @bz_moz

          After you contacted support, you should've received an auto-reply that contains your ticket number in the subject. Please do so again here: https://goo.gle/2LskXT3  and share your ticket number and email address.

          2 replies 0 retweets 0 likes
        3. Boris‏ @really_bz 16 Sep 2019
          • Report Tweet
          • Report NetzDG Violation
          Replying to @waze

          And waze-help just blew me off with "You're not a Waze user, so you can't report issues to us, go away"...

          1 reply 0 retweets 0 likes
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