Hi Josie, It's difficult to so for sure at the moment if this is related to your Plusnet connection or not, without first asking you a few questions. Are you noticing any issues with your internet usage in general? Or is it just when using Youtube?... https://plusnet.response.lithium.com/portal/conversation/88730046 …https://twitter.com/messages/compose?recipient_id=7344882 …
@Plusnet @TeamYouTube so one of u is to blame for this 
but which one ?? Any clues why I would have full wifi signal and but YouTube thinks it can tell me otherwise??pic.twitter.com/2DtRPeMSV3
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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just a girl who's obsessed with coloured hair