There are two types of baby outfits. The first is targeted at people buying gifts. It's irresistible on the rack. It has no fewer than 18 buttons. At least 3 people are needed to get a screaming baby into it. It's worn once, so you can send a photo to the gifter, then discarded.
-
-
Prikaži ovu nit
-
Other baby outfits are meant for parents. They’re marked "Easy On, Easy Off" or some such, and they really mean it. Zippers aren't easy enough so they fasten using MAGNETS. A busy parent (i.e. a parent) can change an outfit in 5 seconds, one handed, before rushing to work.
Prikaži ovu nit -
The point is, some products are sold directly to the end user, and are forced to prioritize usability. Other products are sold to an intermediary whose concerns are typically different from the user's needs. Such products don't HAVE to end up as unusable garbage, but usually do.
Prikaži ovu nit -
OK, back to Blackboard! It’s actually designed to look extremely attractive to the administrators (not professors and definitely not students) who make purchase decisions. Since they can't easily test usability, they instead make comparisons based on… checklists of features.
Prikaži ovu nit -
And that's exactly what's wrong with Blackboard. It has every feature ever dreamed up. But like anything designed by a committee, the interface is incoherent and any task requires at least fifteen clicks (and that's if you even remember the correct sequence the first time).
Prikaži ovu nit -
Software companies can be breathtakingly clueless when there's a layer of indirection between them and their users. Everyone who's suffered through Blackboard will have the same reaction to this: try having less functionality! https://edscoop.com/how-canvas-came-to-unseat-blackboard-as-the-leading-lms/ …pic.twitter.com/CQ7r1nfP64
Prikaži ovu nit -
The grumbling about Blackboard has finally gotten loud enough that schools are paying a modicum of attention to usability when evaluating alternatives. Blackboard's market share has dropped dramatically and this will probably continue. Good.
Prikaži ovu nit -
Here’s the kicker, though. It's extremely likely that whichever vendor emerges on top will fall into the same trap. The incentives almost guarantee it. Once profs and students put down the pitchforks, committees will go back to their checklists, and feature creep will resume.
Prikaži ovu nit -
Blackboard is 20 years old. If Twitter is around in 20 years, let's see how this prediction holds up. And now I have to go rescue a three-month old from an extremely cute and equally uncomfortable outfit.
Prikaži ovu nit
Kraj razgovora
Novi razgovor -
-
-
We should name this the Concur effect. 1) decision makers are not direct users 2) features are overwhelming and disjointed 3) user experience gets worse over time
-
I 100% believe Concur’s user-hostile design is intended to reduce reimbursement rates and as quietly marketed as such.
- Još 5 drugih odgovora
Novi razgovor -
Čini se da učitavanje traje već neko vrijeme.
Twitter je možda preopterećen ili ima kratkotrajnih poteškoća u radu. Pokušajte ponovno ili potražite dodatne informacije u odjeljku Status Twittera.