“i’m sorry i hurt your feelings” is usually an incorrect way to apologize but it’s more valid than people are willing to admit because sometimes that’s the only thing you can be accountable to: hurt feelings
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i separate hurt feelings and wrong doing as to not be a manipulate person. sometimes feelings are hurt but nobody’s done anything wrong per se so they can only be accountable to hurt feelings. the flip side is: wrong is done but you’re fine. conflict should be resolved regardless
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often it’s both someone did something that’s wrong AND someone’s feelings are hurt so being sorry or apologizing for hurting someone’s feelings would be incorrect and inconsiderate (which is why it usually is) but it can be more nuanced than that as things like this tend to be
