@TeamYouTube hi I am not able to join family plan as it has an error message that I cannot be join more than one family premium plan. Please help
-
-
Replying to @pulse_01
Hi there. You can only switch families every 12 months. If you leave a family group and join a new one, you won't be able to join another family group for 12 months. More info here: https://support.google.com/families/answer/6317858 …
1 reply 0 retweets 0 likes -
Replying to @TeamYouTube
I appreciate your reply but I haven’t joined any within last 12 months still I am blocked. What shall I do?
1 reply 0 retweets 0 likes -
Replying to @pulse_01
Hmm, we'd recommend getting in touch with our live support team here: https://yt.be/help/purchases . They can help get this resolved for you!
2 replies 0 retweets 0 likes -
Replying to @TeamYouTube
Do you even respond to queries with appropriate response?
1 reply 0 retweets 0 likes -
Replying to @pulse_01
Sorry for the confusion–the chat option will appear after you have selected the category of your issue from the help page. In your case, you can select YouTube Premium membership issues & questions. Hope this helps clarify.
1 reply 0 retweets 0 likes
Nah not helping at all. Thanks but no thanks. Stop wasting time of others #shameonyou #TrainingSession
Loading seems to be taking a while.
Twitter may be over capacity or experiencing a momentary hiccup. Try again or visit Twitter Status for more information.