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pschiller's profile
Philip Schiller
Philip Schiller
Philip Schiller
Verified account
@pschiller

Philip SchillerVerified account

@pschiller

Apple, Sports, Cars, Science, Scuba, Drums, Photography.

Joined November 2008
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    1. Wade Cosgrove ‏@wadeco Feb 16

      @pschiller As a developer this is absolutely unacceptable and as a user it's even worse (silent launch failure)!http://www.macworld.com/article/3033935/os-x/repeat-mac-app-store-mess-forces-some-to-reinstall-purchased-programs.html …

      0 replies 1 retweet 6 likes
      Philip Schiller Verified account ‏@pschiller Feb 16

      @wadeco Developers were notified in advance and support was set up to help (always can do better) https://developer.apple.com/support/certificates/expiration/ …

      • Retweets 4
      • Likes 14
      • Bilal Reffas Tom Lee mehmet yıldırım UGRIND PRODUCTIONS Apple Rumors Lawrence John Bradshaw Susie Ochs Arvind
      5:29 PM - 16 Feb 2016
      0 replies 4 retweets 14 likes
        1. Lich Bleach-Skull ‏@siegel Feb 17

          @pschiller @wadeco This is hard to do 140ch at a time. :-) But alas "we warned you" doesn't take the edge off the customer's pain…

          0 replies 0 retweets 0 likes
        2. View other replies
        3. Wade Cosgrove ‏@wadeco Feb 17

          @siegel @pschiller As far as I know customers have never received anything from Apple explaining these failures or how to resolve them.

          0 replies 0 retweets 0 likes
        4. View other replies
        5. Philip Schiller ‏@pschiller Feb 18

          @wadeco @siegel Failures you see only effect developers with WWDR intermediate cert installed, not users. Please remove from keychain to fix

          0 replies 2 retweets 9 likes
        6. View other replies
        7. Lich Bleach-Skull ‏@siegel Feb 18

          @pschiller That may be a known cause, but we're seeing this from end users in the field. (Not arguing, just providing data.) // @wadeco

          0 replies 0 retweets 1 like
        8. Wade Cosgrove ‏@wadeco Feb 18

          @siegel @pschiller I just ran into this issue with TextWrangler yesterday. Was 5.0.2 built using the now-expired WWDR cert?

          0 replies 0 retweets 0 likes
        9. Lich Bleach-Skull ‏@siegel Feb 18

          @wadeco It was built on 2015-11-11, so likely so. // @pschiller

          0 replies 0 retweets 0 likes
        10. Michael Tsai ‏@mjtsai Feb 18

          @siegel @wadeco I thought it wasn’t supposed to matter which certificate you had when the app was built, only that validation code works.

          0 replies 1 retweet 0 likes
        11. View other replies
        12. Wade Cosgrove ‏@wadeco Feb 18

          @mjtsai @siegel OK, glad I’m not going crazy here.

          0 replies 0 retweets 0 likes
        1. Daniel Jalkut ‏@danielpunkass Feb 16

          @pschiller @wadeco (User experience is sometimes double click -> nuthin'. Hope you separate blind rage from concern about a real bug.)

          0 replies 1 retweet 1 like
        2. Wade Cosgrove ‏@wadeco Feb 16

          @danielpunkass My blind rage costs me 30%.

          0 replies 0 retweets 3 likes
        3. Daniel Jalkut ‏@danielpunkass Feb 16

          @wadeco In case it’s not clear, I did not count your criticism as blind rage! But the 30% … yes.

          0 replies 0 retweets 0 likes
      1. Wade Cosgrove ‏@wadeco Feb 16

        @pschiller Thx for the reply, it was surprising and appreciated. I logged a Radar explaining my situation just to make sure.

        0 replies 0 retweets 0 likes
        1. Wade Cosgrove ‏@wadeco Feb 16

          @pschiller This tech note does not reflect my experience. I am running 10.11.3 and experienced the issue after cold boot on Monday.

          0 replies 0 retweets 1 like
        2. Justin Greenfield ‏@jgreenfield Feb 17

          @wadeco @pschiller Yes, running 10.11.3 as well, and yet I had to reboot Monday morning to fix expired MAS receipts.

          0 replies 0 retweets 0 likes
        1. Daniel Jalkut ‏@danielpunkass Feb 16

          @pschiller @wadeco Seems the Internet is upset about a variety of issues, but the "silent failure" seems like a bona fide issue.

          0 replies 1 retweet 0 likes
        2. Ren Jinshen Ryu ‏@ryuworks Feb 16

          @danielpunkass @pschiller @wadeco More reason to advise laymen users to stay away from buying apps from the Mac App Store.

          0 replies 0 retweets 0 likes
        3. Daniel Jalkut ‏@danielpunkass Feb 16

          @ryuworks @pschiller @wadeco It's complicated: experience of MAS is on the whole better than average developers. Worse than best developers.

          0 replies 0 retweets 0 likes
        4. View other replies
        5. Ren Jinshen Ryu ‏@ryuworks Feb 16

          @danielpunkass was definitely the case before this certificate fiasco. And the recent mass exodus of high profile apps.

          0 replies 0 retweets 0 likes
      2. Daniel Jalkut ‏@danielpunkass Feb 16

        @pschiller @wadeco FWIW I believe Apple has prepared admirably for this but the specific issue Wade called out seems out of developer hands.

        0 replies 0 retweets 1 like
      3. mikeash ‏@mikeash Feb 17

        The problem was clearly announced, in the bottom of a drawer in a disused lavatory with a sign saying Beware of the Leopard. @pschiller

        0 replies 2 retweets 13 likes

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