I had something similar yesterday, had to cancel and order another one :(
I finally managed to book an Uber, but it drove in the opposite direction from me, and has been stationary 3km away for about 10 mins now.
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Did you get charged a cancellation fee? I was charged £4. Small enough not to be worth the effort of contesting.
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Can you just get on a bus?
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It doesn't really go where I'm going faster than I can walk there...
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