I'll be intrigued if anyone's answer depends on what that topic was...
American friends: Is it normal for the IRS to be experiencing "extremely high call volume in the topic I selected"? It seems like it is...
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Depends on your topic. What topic did you chose? Before you answer, my response is "yes."
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nothing about the IRS makes any kind of sense; it's best to not try and understand it
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oddly enough they used to have really good customer service. Maybe budget cuts are having an impact.
End of conversation
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