More information: The address is a very ordinary Polish address, and I've tried entering the phone number in three different ways.
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Hi @microsoft, I'm trying to submit a service/repair request on your site, but whenever I try to enter an address, the form refuses to proceed because "A property has invalid data." Doesn't say which one. And meanwhile, my Surface Studio 2 is still broken.
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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This is a case of "human working for computer". I hate that. It should be the other way around. Always. Let's stop making software that way. Maybe this form should postpone validation? Well, not "maybe", actually, it should!
Thanks. Twitter will use this to make your timeline better. UndoUndo
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@shanselman is great at helping people on Twitter navigate the Microsoft machine! -
Any idea how I can just speak to someone at
@Microsoft to initiate a repair request,@shanselman? At the moment, it's impossible for me to get through the standard process for doing this...
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This Tweet is unavailable.
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I'm running Linux on it. :)
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Heys. Did you fix your issue? I have exactly the same thing happening to me :(
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Yes, but I had to make a phone call to Microsoft, and they dealt with it very efficiently (but were surprised it wasn't working). Glad it wasn't just me... (though sorry you're having the same problem)!
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