Dear @Avis, I made a same-day booking for a car for four hours, but when I arrived at the airport, there was a 1-2hr queue. Your staff told me this was normal for a Saturday in the summer. I didn't wait, and you charged my credit card a no-show charge of €61.50.
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“Wait if there’s a line of Gold members” I bet this was on the slides of the person pitching Ryanair’s priority queue
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