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Blocking and banning are pretty blunt tools for dealing with issues like this, but I can see the appeal to moderators: if they perceive negativity, they get a switch to turn it off and increase net positivity in the forum. But it also has the potential to exacerbate the problem.
If someone feels they've been maligned, and is willing to make a cause of it, hitting the "ban" button has the potential not only to improve positive vibes in one forum, but to create negative vibes elsewhere. Moderators need to understand that this is a reality of what happens.
So what do I propose? Talk to each other. Talk individually; privately. Take egos and politics out of the equation. Try to empathize, to understand each other. If you don't, then talk some more. If you end up arguing, take some time out, then talk again. Don't close the dialog.
Don't expect anyone to say, "you were right all along, I'll reevaluate my worldview". But the more you talk, the more you'll see that the other person has a viewpoint, and the more you'll be able to show them that you do too. And if you do care about yours, you should want that.
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