I’m trying to access my YouTube account but I can’t remember my information for my old Gmail account. My current email is the recovery email & it’s still saying you don’t believe it’s me. Please help ASAP. @Google @YouTube
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Replying to @pjan3_
These steps may help you regain access to your account: https://yt.be/help/nr5L We recommend doing this from a known device or browser that was typically used to access the account. Here are more tips to help you through the process: https://yt.be/help/KyrL Keep us posted!
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Replying to @TeamYouTube
Yes, I’ve tried and nothing is working because I haven’t used my Gmail in years. I have the log in info for my YouTube account, but not my gmail. And even though my current email is the backup email, it’s not working!
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Replying to @pjan3_
Sorry to hear that. Mind following us so we can share next steps over DM?
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Replying to @TeamYouTube
Yes, I followed! Please dm.
12:14 AM - 15 Sep 2019
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