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petvalu's profile
Pet Valu
Pet Valu
Pet Valu
@petvalu

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Pet Valu

@petvalu

Your Pet, Your Store. All offers and content on this feed are only valid in Canada.

Canada
petvalu.com/ca
Joined January 2010

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    1. Beth Whitney‏ @bethwhitney 22 Jan 2018

      Yo @petvalu just bought food at yr Clifton Nj store- there was 1 cat in cages up for adoption. Smelled awful- catbox overflowing, huge bowls of dried out food + absolutely FILTHY water. Told employee, just came back+ water food box exactly the same. animal abuse!pic.twitter.com/CZqxBBxYwI

      1 reply 2 retweets 1 like
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    2. Beth Whitney‏ @bethwhitney 22 Jan 2018

      @petvalu look at that water bowl. It’s got slime and mold growing all inside. That cat has never had its bowl washed. There was at least 5 days of visible cat poo in the box. It looks like the food is never changed just new food dumped on top.

      1 reply 2 retweets 1 like
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    3. Beth Whitney‏ @bethwhitney 22 Jan 2018

      @petvalu the employee told me she couldn’t fix the water + food because she is allergic to cats (!!!) but when her coworker came back they would help the cat. Came back 40 mins later there were 2 more coworkers there who said they were too busy to give the cat clean water yet.

      2 replies 1 retweet 0 likes
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    4. Pet Valu‏ @petvalu 23 Jan 2018
      Replying to @bethwhitney

      we're sorry to hear this - our team is looking into this right away.

      1 reply 0 retweets 0 likes
    5. Beth Whitney‏ @bethwhitney 23 Jan 2018
      Replying to @petvalu

      Thank you

      1 reply 0 retweets 0 likes
      Pet Valu‏ @petvalu 24 Jan 2018
      Replying to @bethwhitney

      kitties are well, fed, watered, and cages cleaned. Thank you again for reaching out with your concerns :)

      9:03 AM - 24 Jan 2018
      2 replies 0 retweets 0 likes
        1. Beth Whitney‏ @bethwhitney 24 Jan 2018
          Replying to @petvalu

          "Kitty" not Kitties and you are in Canada, US corporate hasn't even reached out to pass on the info to the regional district manager yet. What action did you take that they didn't?

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        1. Beth Whitney‏ @bethwhitney 24 Jan 2018
          Replying to @petvalu

          One last thing- when I pointed out the cat looked ill, unresponsive, + traumatized the first employee said it was because the cage is right next to the dog shampoo area + eye-level with every dog that walks by or waits + the cat was terrified of dogs. But I guess that's ok too?

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